HVAC field service software
Field service software that designed the job first
Dispatch, route planning, van stock, purchase orders, subcontractors and lone-worker check-ins — on the platform that surveyed the room, sized the system and won the job. Nothing re-keyed, nothing stitched together.
A working day
One Tuesday, start to finish
Seven moments from an ordinary day, and the screen your team would use for each.
07:40 · Route planner
The shortest order for the day’s stops
Give it an engineer’s jobs for the day and it suggests the order to drive them in, with the distance saved shown beside the method used to work it out.
Limits — Estimated as straight-line distance × 1.3 at 45 km/h. It isn’t traffic-aware and doesn’t give directions.
Straight-line distance × 1.3 road factor · est. 56 min driving at 45 km/h
08:15 · Stock, vans & stores
Every van, and every metre of pipe on it
Open a van or a store to see what’s on board and what it’s worth, then adjust it on the spot. A level is never typed over: it’s the sum of every delivery, use and count, so it always explains itself.
Limits — It doesn’t sync with a wholesaler’s stock. A stock-take is recorded as an adjustment, not an overwrite.
09:02 · Lone-worker check-ins
A check-in someone notices when it’s missed
An engineer on site alone starts a timer. If they haven’t checked in within 10 minutes of it running out, the office is alerted with their emergency contact — once, not over and over.
Limits — It alerts your office. It doesn’t ring anyone and isn’t a monitored alarm — your own procedure takes over from the alert.
10:42 · Engineer GPS tracking
Three switches, all of them on
Shows where a van is during a job. It records only when the firm has the add-on, the engineer has agreed to it themselves, and they’re on shift. Withdraw consent and it stops at once, with the record of that consent kept.
Limits — Nothing off shift, no telematics, no driving scores. Buying the add-on switches it on for nobody.
Priya S.
Tom R.
12:30 · Subcontractor job links
A link for the job, not an account for the firm
Send a subcontractor one job — address, date, scope and agreed price. They upload photos and PDFs back to it, and see the site contact’s number only once they’ve accepted.
Limits — Subcontractors aren’t users. They never see your customer’s name, the contract value, your notes or any other job.
16:10 · Purchase orders
Ordered, received, invoiced — and matched
Raise a numbered purchase order, receive deliveries against it line by line, and match the supplier’s invoice to what actually arrived before you pay it.
Limits — Orders are raised and tracked in Vento. It doesn’t place them on a supplier’s own system.
1st of the month · Billing runs
Invoice every contract that’s due, in one go
Vento finds the maintenance contracts that are due and drafts an invoice for each, with VAT. You review the batch before anything is raised, and each contract moves on to its next due date.
Limits — Invoices are raised as due, not paid, and re-running a half-finished batch can’t bill anyone twice.
Honest limits
What it deliberately doesn’t do
Traffic-aware routing
Routes are straight-line estimates for choosing the order. Use your maps app to drive them.
Vehicle telematics
Tracking is an opt-in add-on that records during shifts. No engine data, no driving scores.
A monitored alarm
Lone-worker check-ins alert your office. Nobody at Vento is watching, and nobody is phoned.
Wholesaler stock sync
Stock is what you record: deliveries, use and counts. It doesn’t read a supplier’s system.
Plans
What comes with each plan
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Users | 1user | 3users | 5users | 20users |
| Every design tool | ||||
| Dispatch board | ||||
| Route planner | Not included | |||
| Lone-worker check-ins | ||||
| Engineer GPS tracking | £15/mo add-on | £15/mo add-on | £15/mo add-on | £15/mo add-on |
| Subcontractor job links | ||||
| Stock, vans & stores | ||||
| Purchase orders | ||||
| Schedule of Rates | ||||
| Billing runs | ||||
| QR asset labels | ||||
| Customer portal |
Need more users? Add them for £25/mo each. Full plan details on the pricing page.
Frequently asked questions
What is HVAC field service software?
Software that runs the work after a job is sold: who goes where and when, what’s on the van, what’s on order, who’s on site alone, and what’s due to be invoiced. Vento does that on the same platform that surveyed, sized and designed the system, so the job isn’t re-keyed into a second tool.
Does Vento plan routes with live traffic?
No. The route planner suggests the shortest order for an engineer’s stops using straight-line distance multiplied by a 1.3 road factor, at an average 45 km/h, and says so on screen. It’s for deciding the order of the day, not for turn-by-turn directions. It’s included from Professional up.
Is lone-worker monitoring included?
Check-ins are included on every plan. If an engineer doesn’t check in within 10 minutes of their timer running out, the office is alerted with their emergency contact. It isn’t a monitored alarm service and doesn’t phone anyone — it makes sure a missed check-in is noticed.
Can Vento replace Joblogic or Commusoft?
For most air-conditioning firms, yes. It covers dispatch, stock, purchase orders, subcontractors, a customer portal, Schedule of Rates pricing and maintenance billing — and it sizes and designs the system, which general field-service tools don’t. They go further in a few areas, such as dynamic scheduling, vehicle telematics and gas certification, so check those if your work depends on them.
Design it, win it, run it.
Start your 14-day free trial — the engineering and the operations, on one platform.
Start free trial14-day free trial
More of what Vento does
One platform — these are the parts of it installers ask about most.
- Air conditioning softwareThe whole job: survey, design, quote, e-sign and get paid.Read more
- Installer softwareBuilt for engineers on site, not adapted from a generic trade CRM.Read more
- Quoting & estimatingPriced from the survey, with your own materials and margins.Read more
- Proposals & e-signBranded documents with drawings, signed on the customer's phone.Read more
- Heat loss calculationRoom-by-room sizing you can put in front of a customer.Read more
- F-Gas & logbookRegister, CO₂e totals and leak-check intervals, kept current.Read more
- Schedule of RatesContract work measured against your client's rates, line by line.Read more